Who to Contact if You Have Questions

Do you have questions? The Illinois Department of Public Health (IDPH) has established a COVID-19 hotline and email address to answer questions from the public:

• Hotline: 1(800) 889-3931
• Email: DPH.SICK@ILLINOIS.GOV 

For additional information from the IDPH, visit: https://dph.illinois.gov/covid19.html

COVID-19 Resources

Lake County AllVax Portal Resources

Visit our AllVax Frequently Asked Questions page to find answers and information about the COVID-19 vaccine in Lake County. Encourage members of the community to register in AllVax utilizing resources from the AllVax Portal Toolkit, including social media messages, guides, print materials, and more. 
 

Community Guidance and Resources

Protect yourself and your community. Our Community Guidance and Resources page has information to help residents stay safe and informed.

Public Health Navigator Program 

If you or someone you know is struggling with meeting their health and other needs, the Lake County Health Department is here to help! We have two new teams of Case Managers and Community Health Workers dedicated to helping community members access and utilize the resources and support they need, including:      

• COVID-19 vaccine education and sign-up 
• Access to medical care    
• Health education and support    
• Food and medicine delivery for families in quarantine and isolation    
• Transportation assistance for medical visits    
• Access to food support    
• Rent and utility assistance    
• Mental health support    
• Immigration support   
• And more!   

All services are available regardless of your insurance or immigration status. To get connected, call (847) 3778444 or email HLCommunityHelp@lakecountyil.gov. 

Get Involved

Join the Medical Reserve Corps

The Lake County Health Department is in need of volunteers with a valid medical license to fill roles as vaccinators, vaccine mixers, and wellness check observers at our mass vaccination sites. Visit our Lake County Medical Reserve Corps page to learn more.
 

Become a Community Health Ambassador

Community Health Ambassadors play a key role in helping our community members get vaccinated by sharing resources, answering FAQs, and encouraging community members to register on AllVax. Visit the Community Health Ambassador page for more information and to register.
 

Additional Ways to Help

Visit Lake County Health Departments How You Can Help page to find additional opportunities to donate or volunteer.

Useful Links

• Lake County Health Department: COVID-19 Vaccine
• Lake County Health Department: Coronavirus Disease 2019 (COVID-19)
• Illinois Department of Public Health (IDPH): Coronavirus
• Illinois State Coronavirus Website
• Centers for Disease Control and Prevention (CDC): COVID-19
• World Health Organization (WHO) Coronavirus disease (COVID-19) outbreak

Resources

Where do I find information about...

• Lake County Health Department Services: health.lakecountyil.gov
• Other resources in Lake County: CALL 211 or TEXT your zip code to 898211 to speak with someone who can help, or visit 211lakecounty.org
• COVID-19 in Lake County: www.lakecountyil.gov/coronavirus 
• COVID-19 Data in Lake County: www.lakecountyil.gov/COVID19data
• Open positions at the Health Department: www.LCHDCareers.com

Who can I contact to ask a question about...   

• Lake County Health Department Services: Call (847) 377-8000
• COVID-19 Vaccines in Lake County: Contact the Lake County Health Department at AllVax@lakecountyil.gov
• COVID-19 in Illinois: Contact the Illinois Department of Public Health at 1-800-889-3931 or DPH.SICK@ILLINOIS.GOV